Customer Review & Feedback Policy

Effective Date: July 2, 2026

Interlock Metal Roofing (New England) Inc. publishes customer reviews to help homeowners make informed decisions. This policy explains how we collect, moderate, and display reviews — honestly and transparently.

How we collect reviews

Reviews come from verified customers following an inquiry, consultation, or completed installation. We may invite customers to share feedback by email, SMS, or third-party review platforms.

Authenticity — no incentives

We do not offer payment or other incentives in exchange for positive reviews, and we do not alter the substance of a review. Ratings and testimonials reflect genuine customer experiences. We display both positive and critical feedback and do not selectively suppress reviews because they are unfavorable.

Moderation

We may decline to publish, or may remove, content that is unlawful, defamatory, discriminatory, obscene, fraudulent, off-topic, contains personal or confidential information, or violates a third party’s rights. Minor edits may be made only to redact personal information or fix obvious formatting issues — never to change meaning.

Your consent

By submitting a review, you grant us permission to publish it (including your first name, last initial, and city/state) on our website and marketing materials. You may request removal or correction of your own review at any time.

Contact

To submit, correct, or request removal of a review, contact scott@newenglandmetalroofing.com or call 1-508-257-7859.